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What would be considered successful unavailability times for an application with a 99.99% SLA?

  1. 1 minute and 4 minutes.

  2. 10 minutes and 30 minutes.

  3. 1 minute and 10 minutes.

  4. 4 minutes and 60 minutes.

The correct answer is: 1 minute and 4 minutes.

For an application with a 99.99% Service Level Agreement (SLA), successful unavailability times refer to the maximum allowable downtime within a given time frame, typically measured annually. To determine the acceptable downtime for a 99.99% SLA, you can calculate it using the following formula: 1 year has approximately 525,600 minutes. A 99.99% SLA allows for 0.01% of downtime: - 0.01% of 525,600 minutes = 52.56 minutes annually. So, the maximum allowable downtime within a year is approximately 52.56 minutes. Now breaking this down by smaller time frames, if we consider a month (about 43,800 minutes), the downtime for a 99.99% SLA would be about 4.38 minutes per month. Looking at the choices given: - 1 minute and 4 minutes (which is below the calculated maximum for both yearly and monthly limits) are considered acceptable levels of downtime. - The other options exceed the allowed downtime for a 99.99% SLA in either a monthly or yearly context. Thus, the values in the correct answer align perfectly with the expectations of a 99.99